• Are profiles censored? Is there any limit to what I can put in my profile?

      Yes, all member profiles, when they are originally created as well as when they are modified, must be approved by our admins. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information in your profile, including, but not limited to: your home address, phone number, email address or personal website. Any offenders of this rule will be banned from the site.

    • How do I change my personal information?

      Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Update your profile option on My Settings page. There you can edit any part of your personal information; save it by clicking Submit button.
    • How do I recognize scammers?

      Scammers are mostly men pretending to be women seeking love. They will be writing you sweet emails saying how much in love they are and how much they want to meet you in real life. These are tactics used by scammers. Don't fall victim to it. Never under any circumstance give money to anyone asking for it here on this site or any site for that matter. If someone is asking you for money say no and report them to us.

    • How do I send email to members?

      You can send email to users by clicking the Send Email buton to send an email or an ecard from any persons profile. Simply type in your message or select a card you wish to send and click the Send button.

    • What is the Block List feature?

      While viewing members profiles or reading or replying messages in your inbox you will have an option to add members to Block List. After you have added someone to your Block List you will not receive any notifications, cards or emails from this particular member unless you remove him or her from the Block List. This feature helps you limit your contacts with people you dont really want contacting you.

    • Are members at ZugNug screened?

      Yes, for the safety and security of our members all profiles are checked to verify authenticity. A valid email address is required in order to become a member of the ZugNug site - you will not be able to activate your account without one. All our services are confidential and your privacy is as much of a concern for us as it is for our members. However, we cannot do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any damage caused to you by use of this site. Please use common sense and be careful about giving out personal information to people you meet.